Shipping Policy: Mansoura Pastries

CHECKOUT

Baklava Walnut Baklava Pistachio KATAIFI (KONAFA) WALNUTS KATAIFI (KONAFA) PISTACHIO Maamoul w/dates Maamoul w/pistachio Pastry Assortment Almond Fingers BASBOUSA

Turkish Delight Apricot Roll Macaroon w/pine nuts ARAMEESH Candied Pistachios Candied Hazelnuts CHOCOLATE PISTOLE DARK CHOCOLATE PISTOLE MARBLE CHOCOLATE PISTOLE MILK Jordan Almonds Roasted Jordan Almonds JORDAN ALMONDS BLUE JORDAN ALMONDS PINK ALMOND DRAGÉES Pistachio Dragées Chocolate Dragées GOLD Dragées SILVER DRAGÉES

Greybeh Biscotti W/Walnuts Biscotti W/Chocolate Chips Rosquettes (Ka'Ak) Mini Rosquettes (Ka'Ak) Old Fashioned Batons Sucres

Roasted Almonds Roasted Cashews Roasted Hazelnuts Roasted Pistachios

BOTTARGA Sambousek Cheese Turnover Spinach and Cheese Turnover

Untitled Document

SHIPPING POLICIES

When you order from Mansoura, you can be assured we will ship your products with the utmost care. Every order is hand-packed to ensure that it arrives in perfect condition.

All items are shipped from our location in Brooklyn, NY. We strive to ship orders the same day they are placed, but in some instances orders may require 2 business days to ship.

Shipping Options

FedEx Priority Overnight - Delivery the next business day by 10:30 am to most areas, or by 5:00 pm to remote areas.
FedEx 2nd Day - Delivery in 2 business days by 4:30 pm to most areas, or by 7 pm to residences.
FedEx Home Delivery - Delivery in 1-5 business days within the contiguous U.S.; 3-7 business days to Alaska and Hawaii.

Order Processing Times

For FedEx Priority Overnight, orders placed by 4 pm EST Monday through Thursday will ship the same day. Orders placed Friday through Sunday will ship the following Monday.

For FedEx 2nd Day, orders placed by 4 pm EST Monday through Wednesday will ship the same day. Orders placed Thursday through Sunday will ship the following Monday.

For FedEx Home Delivery (ground), orders placed Monday through Friday by 4 pm EST will ship the same day. Orders placed after that will ship the following Monday. Please refer to our ground shipping map for transit times.

Please note: Delays may occur due to weather, availability or other unforeseen circumstances. We apologize for any inconvenience.

Delivery Addresses

We guarantee delivery only to the address you provide. Shipments to incorrect or incomplete addresses cannot be guaranteed to arrive on time. We do not deliver to P.O. Boxes or APO/FPO addresses.

Perishables

Please note that all perishable items are automatically shipped FedEx Priority Overnight to ensure that your product arrives in superb condition. All fresh and frozen food products are carefully packaged to maintain optimum quality. As needed, your order will be packed with dry ice or ice packs.

Shipping During Summer Months

We strongly suggest you choose FedEx Priority Overnight shipping when ordering chocolates during summer months to avoid melting. Please refer to our ground shipping map below for approximate transit times.

Damaged Goods

In the unlikely event that your order has sustained damage during transit, please contact us for assistance. We will gladly assist you in filing a claim with the shipper.